Privacy Policy

Who we are

Wildhearted OÜ (“Mäuh!”) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard personal information provided to us through our website and other platforms.

Information We Collect:

  • When you make a purchase on Mäuh!, we collect your name, email, phone number, address, and credit card details to process your order and fulfill your purchase.
  • We may also collect information when you interact with our website, such as your IP address, browser type, and browsing behavior.
  • Additionally, we may collect information from third-party platforms such as Google Ads, Facebook, Instagram Ads, and MailChimp for marketing and analytics purposes.

How We Use Your Information

  • We use the information collected to process your orders, communicate with you about your purchases, and provide customer support.
  • Your information may also be used for marketing purposes, such as sending promotional emails and targeted advertisements.
  • We may use cookies and similar technologies to personalize your experience on our website and improve our services.

Sharing Your Information & Security

  • We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering products.
  • We may also share aggregated and anonymized data for marketing and analytics purposes.
  • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Choices:

  • You have the right to access, update, or delete your personal information. You can do this by contacting us at info@mauh.ee.
  • You can opt-out of receiving marketing communications from us by following the instructions in the emails we send you.

Changes to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.