NINA OTTOSSON KOERA INTERAKTIIVNE MÄNGUASI MULTIPUZZLE

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Additional Information

29,90 €

The MultiPuzzle interactive toy has 28 places to hide treats. This is Nina Ottosson’s most complex puzzle for dogs. Difficulty level IV. To activate the dog’s logic and strategic thinking, the dog has to move and spin different parts of the puzzle to get the treat. A real challenge for every dog! HOW TO PLAY? Place your dog’s favorite treats under the outer sliding pieces of the puzzle. Next, place the treats under the sliding pieces in the middle of the game. Place the game on the floor and demonstrate the movements, encourage him to try. If the dog is trying to solve the task with its paws, lift the toy onto your lap or a chair so that it can only use its muzzle.

Shipping:

Free Delivery Threshold: Enjoy free delivery on all orders totaling 75€ or more.

Shipping Regions: We currently ship within Estonia.

Delivery Time: Orders are typically processed and shipped within 1-3 business days. Delivery times may vary depending on the destination.

Tracking: Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery. You can also track your parcel using our Tracking page.

Delivery Methods: We utilize trusted carriers for timely and secure delivery.

Shipping Charges: For orders below 75€, a flat shipping fee or 3.5€ will apply.

Return & Refund Policy:

Satisfaction Guarantee: We stand by the quality of our products. If you are not satisfied with your purchase, please contact us within 14 days of receiving your order.

Return Process: To initiate a return, please contact our customer service team for assistance. Returns must be made within 14 days of delivery.

Condition of Returns: Returned items must be unused, unopened, and in their original packaging to qualify for a refund.

Refund Procedure: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within 30 business days.

Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

Damaged or Defective Products: If you receive a damaged or defective item, please contact us immediately for a replacement or refund. We may require photo evidence of the damage for verification purposes.

Non-Returnable Items: Certain items, such as perishable goods, cannot be returned for health and safety reasons. Please review product descriptions carefully before making a purchase.

By placing an order with us, you agree to abide by our shipping and return policies outlined above. If you have any further questions or concerns, please don’t hesitate to contact us. We are committed to providing exceptional customer service and ensuring your satisfaction with every purchase.

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